C-Suite Strategies

14: Fix the Friction: How C-Suite Leaders Unlock Productivity and Profitability

Stacie Sussman Season 1 Episode 14

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What’s slowing your C-Suite down? Sometimes it’s not lack of ideas—it’s friction in your systems, people, and processes.

Episode Summary:

In this episode of C-Suite Strategies, host Stacie Sussman sits down with Jen Goldman, Founder of My Virtual COO, to explore how leaders can identify and fix the friction points holding back productivity and profitability. From rethinking team structure to visualizing organizational changes, Jen shares practical, neuroscience-backed tools for creating clarity, accountability, and momentum at the top levels of business.

What You’ll Learn:

  • Why most growth stalls aren’t about sales—they’re about operational cracks.

  • How visual tools help leaders make big changes without triggering fear.

  • The “parking lot” method for prioritizing initiatives without losing ideas.

  • How to set boundaries and manage energy for peak performance.

  • Why sustainable scaling means caring for your people through change.

Listen if you’re:

  • A C-Suite leader feeling bogged down by inefficiencies.

  • A founder ready to scale but facing resistance.

  • A leader who wants more flow, less chaos.


Referenced Apps & Tools

  • Fabulous App — habit-building app from Duke and Stanford research.

  • Lucid (Lucidchart) — for visual org design, flow mapping, and brainstorming.

  • Canva — for visual diagrams and creative layouts.

  • Brain.fm — focus music for deep work.

  • Gamma — presentation/proposal creation tool you use.

Books & Authors

  • Joe Dispenza — meditations (you specifically mentioned his guided meditations).

  • Robin SharmaThe 5 AM Club (mentioned as inspiration even though you’re a “6 AM-ish club” person).

  • Mel RobbinsLet Them (boundaries) and general coaching influence.

  • Greg McKeownEssentialism (one focus line vs. many squiggles).

  • Gino Wickman — parking lot/Traction concepts (if you want to link to Traction by Gino Wickman).


Connect with Jen Goldman:

Connect with Stacie:
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